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HomeDriverPrivacy Policy

Privacy Policy

Driver privacy policy

🛡️ WEEM DRIVER App Privacy Policy

Last updated: [25/04/2026]

Welcome to the WEEM DRIVER app. We are committed to protecting the privacy of all users (delivery drivers) and ensuring the highest levels of security for data and financial information related to using the app.


1. Information We Collect
🔹 First: Personal Information
Full Name
Mobile Number
Email Address
ID or Residency Number (if required for verification)
Photo of ID or Driver's License
🔹 Second: Location Information
Direct Geographic Location While Working
GPS Data for Improved Delivery and Order Tracking
🔹 Third: Business and Order Information
Completed Order Data
Pickup and Delivery Times
Performance Ratings
🔹 Fourth: Financial Information (Wallet)
Wallet Balance
Earnings and Payments History
Transfer Data (such as Bank Account or Digital Wallet Number)
🔹 Fifth: Device Information
Device Type and Operating System
IP Address
Usage Data

2. How We Use Your Information
We use your data for the following purposes:

Managing your account and activating application services
Efficient delivery operations
Calculating earnings and managing your financial wallet
Processing withdrawals and transfers
Improving service quality and user experience
Communicating with you regarding orders or technical support
Preventing fraud and ensuring security

3. Financial Wallet and Payments
Since the application includes a financial wallet, We:

Provide a secure system for managing delivery drivers' earnings.

Accurately record all financial transactions.

We may use approved payment service providers to process transfers.

We are committed to implementing security measures to protect transactions.

⚠️ Note:
The application is not responsible for any errors resulting from users entering incorrect transfer data.

4. Information Sharing
We may share your data in the following cases:

With customers to complete deliveries (limited information such as name and contact number).

With payment and financial processing service providers.
With regulatory authorities if legally required.
With technology partners to improve the service.

❗ We do not sell user data to any third party.

5. Data Protection
We use advanced security measures, including:

Encryption of financial and sensitive data
Intrusion prevention systems
Restricting access to data
Monitoring of suspicious activity

6. Data Retention
We retain your data:

Throughout your use of the application
And after account closure if required for legal or financial purposes

7. User Rights
You have the right to:

Access your data
Modify your data
Request account deletion
Withdraw your consent to data processing (in accordance with legal obligations)

8. Cookies
We may use similar technologies to improve performance and analyze usage.

9. Amendments to the Privacy Policy
We reserve the right to amend this policy at any time, and you will be notified of important updates through the application.

10. Legal Compliance
We adhere to the regulations in force in the Kingdom of Saudi Arabia, including data protection and electronic transactions regulations.

11. Contact Us
For any inquiries or privacy-related requests:

Email: [contact@weem.sa]
Support Number: [0502860999]